Privacy Policy

Last updated: January 28, 2025

At Graz Hotels Guide, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

We may collect information about you in various ways, including:

Information You Provide

When you contact us via email or interact with our website, you may provide us with:

Your name and email address when contacting us
Any other information you choose to include in your communications

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

Your IP address
Browser type and version
Operating system
Pages you visit on our site
Time and date of your visit
Time spent on each page
Referring website addresses

Use of Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our website.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
Analytics Cookies: Help us understand how visitors interact with our website, allowing us to improve our content and user experience.
Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

You can manage your cookie preferences through our cookie banner when you first visit the site, or by adjusting your browser settings.

How We Use Your Information

We may use the information we collect for various purposes, including:

Responding to your inquiries and providing customer support
Improving our website content and user experience
Analyzing website usage and trends
Sending you updates about our guides (only if you've requested them)
Protecting against fraudulent or unauthorized activity

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: We may share information with third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
Legal Requirements: We may disclose your information when required by law or to protect our rights, property, or safety.

Third-Party Links

Our website contains links to external websites, including tourism authorities, hotel booking platforms, and other travel resources. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before providing any personal information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access your personal data
The right to correct inaccurate data
The right to request deletion of your data
The right to restrict or object to processing
The right to data portability
The right to withdraw consent

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@grazhotelsguide.com